At KHWS we deliver more effective marketing solutions because we build in the power of data and behavioural science.
Our creative outputs are informed by our proprietary insight tools and methodologies, developed in close partnership with Durham University Business School. These can turbocharge our briefings by identifying and leveraging unconscious purchasing cues…we call them Sales Triggers
It's an approach designed to deliver hard working, super smart creative solutions that RESONATE.
The ultimate secret weapon every marketer wins with is knowing your customer and what resonates with them. This knowledge powers effectiveness across a full range of marketing disciplines:
Brand marketing
Channel marketing
Digital marketing
From homogenous market…
To a new category of TV
Despite technological advances, the TV market is homogenous in style. Samsung wanted to shake up the market with new product development rooted in aesthetics.
Our Sales Trigger methodology identified that lifestyle-focused shoppers put a premium on technology that lets them express their tastes. Our ‘Beauty & Brains’ campaign demonstrated how Samsung’s Frame and Serif technologies and unique style aesthetic can enhance homes, successfully creating a new category of TV and delivering launch sales 400% over target.
From category norms…
To identifying new purchase motivations
Bacardi historically based its retail activation on the brand’s DNA of music, cocktails and parties…as do all rum brands.
Our Sales Trigger methodology uncovered that Bacardi’s audiences would buy a rum brand with strong sustainable credentials. We developed a comprehensive range of retail partner activations to bring Bacardi’s sustainability credentials to life and establish increased market dominance.
From failing on pack…
To new messaging that resonates
Weetabix wanted to refocus its on-pack messaging to appeal to lapsed and occasional consumers.
Our insight behavioural methodology confirmed that "the Nation’s Favourite Cereal” was a message that no longer had cut-through, but identified two key Sales Triggers to inspire our creative solution: ‘100% British Wheat’ + ‘sourced in farms no more than 50 miles from the Weetabix factory’, demonstrating a distinct sustainable value.
From challenger entry…
To sector domination
The opportunity to obtain market leadership in the heat pump category led Vaillant to reconsider all its marketing objectives in order to align behind delivering the ultimate customer experience.
We ran a series of on-site and off-site workshops to capture a full 360 understanding of the company, its customers, its competition and the cultural context of the next decade. Our strategists synthesised this knowledge and worked with Vaillant to plan out a 5-year marketing strategy, identifying high-level marketing objectives and developing a roadmap for their delivery.
From driver shortage…
To Christmas cheer
The Christmas period is the busiest time of the year for deliveries, creating a challenge for on-time courier deliveries. DPD had to recruit more drivers to meet high demand for its service.
Targeted broadly for people (18 to 60+) with spare time and who can drive, our EARN 3XTRA campaign achieved exceptional click-through rates on search, Meta Business Suite and display advertising.
We’re fiercely proud of our independent status. Since 1993 we’ve thrived by being a place where we’re all encouraged to shine in an honest, forward-thinking, collaborative and inclusive culture.
Our values:
"It is very important that customers resonate with the creative. KHWS know how to translate insights into different audiences’ languages."
Monica, Asahi
“You come up with something different, that makes you look twice. Then you deliver action and results.”
Tim, DPD
“KHWS have really helped us to reverse engineer our communications to align with what our customers want to hear.”
Adam, Jacobs